Cookie Policy

Welcome to Nine Casino. Like most online services, our website, ninecasino.com, uses cookies. Cookies are small text files downloaded to your computer or mobile device when you visit a website. They make websites work more efficiently and provide reporting information to website owners. Cookies act as a website's memory, remembering you, your preferences, or if you have logged in before.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period, even after you close your browser. They activate each time you visit the website that created that cookie. Session cookies are temporary and delete as soon as you close your browser. They are crucial for tasks like maintaining your login session as you move through different pages on Nine Casino.

Information collected through cookies typically does not directly identify you. It often relates to your browsing activity, device information, or general location. This data helps us understand how our website is used and allows us to improve your overall experience at Nine Casino.

Nine Casino uses cookies for several purposes, all designed to enhance your experience and ensure our services operate smoothly. Our primary goal is to provide a secure, efficient, and enjoyable online gaming environment. Cookies help us achieve this by:

• Remembering your preferences: Such as language settings or currency choices.
• Facilitating secure logins: Keeping you logged in as you move between games and sections of our site.
• Analysing website performance: Understanding which pages are most popular and identifying areas for improvement.
• Preventing fraudulent activities: Enhancing our security measures to protect both you and Nine Casino.
• Personalising your experience: Delivering relevant content and promotions based on your interests.
• Advertising: Showing you advertisements more likely to interest you.

We believe using cookies helps us deliver a better service, making your time at Nine Casino more convenient and tailored to your needs. We are transparent about our cookie usage and provide options to manage them.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to Nine Casino's operation. Without these cookies, our website would not function correctly, and you would not be able to use many of our core services. They enable basic functions like page navigation, accessing secure areas of the website, and ensuring your gaming session's integrity.

For example, essential cookies are used to:

• Identify you as logged in to Nine Casino.
• Remember information you have entered into forms, such as registration details.
• Allow you to navigate between different pages without losing previous actions.
• Support security features, such as preventing cross-site request forgery.
• Manage your game state and ensure fair play within our casino games.

Because these cookies are vital for the website's functionality, they cannot be switched off in our systems. They are usually only set in response to actions you make that amount to a request for services, such as logging in or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of Nine Casino will not work then. These cookies do not store any personally identifiable information.

Analytics cookies help Nine Casino understand how visitors interact with our website by collecting and reporting information anonymously. These cookies gather data about how users navigate our site, which pages they visit most often, and if they encounter any errors. This information helps us improve Nine Casino's design, content, and functionality.

Data collected by analytics cookies is aggregated and anonymised, meaning it cannot identify you personally. We use this information to:

• Monitor our website's performance and identify areas for improvement.
• Understand user behaviour patterns, such as typical session duration.
• Optimise our content to better meet our players' needs.
• Measure our marketing campaigns' effectiveness.

For instance, we might use analytics cookies to see if a new game launch attracts significant interest or if a particular page causes users to leave the site. This allows us to make data-driven decisions to continually enhance your experience at Nine Casino. While not strictly essential for website functionality, these cookies play a crucial role in our ongoing efforts to refine and improve our services.

Functional cookies allow Nine Casino to remember choices you make and provide enhanced, more personal features. These cookies enable our website to remember your preferences, such as your username, language, or region, and provide more personalised features. They can also remember changes you have made to text size, fonts, and other customisable parts of web pages.

Examples of how Nine Casino uses functional cookies include:

• Remembering your preferred language settings for a more comfortable browsing experience.
• Storing your currency preference so you do not have to select it every time.
• Recalling your login details for easier access, if you choose to enable this feature.
• Providing services you have asked for, such as watching a video or commenting on a blog.

These cookies are not essential for the website to function, but they significantly improve your user experience and make your interactions with Nine Casino more efficient and enjoyable. Without these cookies, certain functionalities might be unavailable, and you would need to re-enter your preferences each time you visit the site. You can disable these cookies, but doing so may affect the personalisation of your experience.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure advertising campaigns' effectiveness. These cookies are usually placed by advertising networks with our permission.

These cookies remember that you have visited our website, and this information may be shared with other organisations, such as advertisers. This means that after you have visited Nine Casino, you may see advertisements about our services on other websites you visit. This helps us reach potential players and remind existing players about our offerings.

Specifically, marketing and advertising cookies help us to:

• Target our advertising efforts more effectively.
• Understand which marketing channels bring the most valuable players to Nine Casino.
• Personalise the promotional content you see, both on our site and on third-party platforms.
• Track our advertising campaigns' performance.

You control these cookies. While they help us provide you with more tailored content and offers, you can opt out of them. Opting out does not mean you will not see advertisements, only that the advertisements you see may be less relevant to you.

In addition to cookies set directly by Nine Casino, we also use various third-party cookies on our website. Third-party cookies are set by a domain other than the one you are visiting. This occurs when our website incorporates elements from other sites, such as social media plugins, advertising networks, or analytics services.

These third parties may set cookies on your device when you visit Nine Casino. We do not directly control these cookies or the data they collect. They are subject to the respective privacy and cookie policies of these third parties. Common uses for third-party cookies on Nine Casino include:

• Analytics services: Like Google Analytics, to help us understand website traffic and user behaviour.
• Advertising partners: To manage and deliver targeted advertisements.
• Social media platforms: To enable sharing content or interacting with social features.
• Payment processors: To facilitate secure transactions.

We carefully select our third-party partners to ensure they adhere to high data protection standards. We encourage you to review these third-party providers' privacy policies for more information on how they use cookies and process your data. You can often manage your preferences for these cookies through your browser settings or by visiting the third party's website directly.

The duration a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Nine Casino uses both types of cookies to provide our services effectively.

• Session Cookies: These temporary cookies remain on your device only for your browsing session. They delete from your device as soon as you close your web browser. Session cookies are crucial for maintaining your login state and ensuring a smooth experience as you navigate through different pages of Nine Casino. Without them, you might be asked to log in repeatedly.
• Persistent Cookies: These cookies remain on your device for a longer, predetermined period, even after you close your browser. The duration can vary significantly, from a few minutes to several years, depending on the cookie's purpose. For example, a persistent cookie might remember your language preference for a year, or an analytics cookie might track your visits over a longer period to provide aggregated data.

The expiry date of persistent cookies is typically specified within the cookie itself. Once this date is reached, the cookie automatically deletes from your device. You can also manually delete persistent cookies at any time through your browser settings. We ensure that cookies are not kept longer than necessary for their intended purpose, in line with data protection principles.

You can decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may affect Nine Casino's functionality and features, and you may not fully experience all aspects of our website.

You can typically manage cookies through your browser:

• Browser Settings: Adjust your browser settings to warn you before a cookie is stored, or to block all cookies. The exact steps vary depending on your browser (e.g., Chrome, Firefox, Safari, Edge). Look for options usually found in the "Privacy" or "Security" sections of your browser's settings or preferences.
• Specific Cookie Types: While you can block all cookies, you might also have options to block only third-party cookies or specific types of cookies, such as advertising cookies.
• Deleting Existing Cookies: You can delete cookies that have already been placed on your device. This option is also typically found in your browser's settings or history management tools.
• Opt-Out Tools: For advertising cookies, many advertising networks offer opt-out mechanisms. Visit sites like www.youronlinechoices.eu or www.aboutads.info/choices to learn more and manage your preferences for various advertising networks.

If you clear your cookies, you may also clear any opt-out cookies, meaning you would need to opt out again. Managing your cookie preferences allows you to control your online experience at Nine Casino and beyond.

"Do Not Track" (DNT) is a privacy preference users can set in their web browsers. When DNT is enabled, it sends a signal to websites, indicating that the user does not want their online activities tracked. While Nine Casino respects user privacy, understanding DNT's current status is important.

There is currently no universally accepted standard for how companies should respond to DNT signals. As a result, many websites, including Nine Casino, may not currently respond to DNT signals from web browsers. This means that even if your browser has DNT enabled, our website and third-party services we use may still collect information about your browsing activity as described in this Cookie Policy and our Privacy Policy.

We continuously monitor developments in this area and will update our practices and this policy if a universally recognised and enforceable standard for DNT is established. In the meantime, use the cookie management tools outlined in the "Managing and Disabling Cookies" section to control your cookie preferences and protect your privacy at Nine Casino.

Nine Casino maintains transparency regarding our use of cookies. We may update this Cookie Policy to reflect changes in our practices, technology, legal requirements, or new services we offer. Any changes made will be effective immediately upon posting the revised policy on our website.

When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email, where appropriate. Review this Cookie Policy periodically to stay informed about how Nine Casino uses cookies. Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes.

The "Last Updated" date at the top of this page indicates when this policy was last revised. We keep our players fully informed about their data and privacy, and these updates are part of our ongoing commitment to you.

If you have any questions, concerns, or require further clarification regarding our Cookie Policy or our use of cookies at Nine Casino, contact us. We provide clear and comprehensive information.

You can reach our support team through the following methods:

• Email: Send your inquiries to [email protected]. We aim to respond to all emails promptly.
• Live Chat: Access our live chat feature directly on the Nine Casino website for immediate assistance during operational hours.
• Contact Form: Fill out the contact form available in the "Contact Us" section of our website.

Your privacy is important to us, and we are always here to help you understand your rights and our practices. We appreciate your trust in Nine Casino and look forward to assisting you.